Field Service Technician

Job Posted: October 28th, 2021

Location: Billings, Montana, US

We are looking for a Heavy Equipment Field Technician for our Billings, MT branch who will be responsible for providing maintenance and repair of heavy equipment within our territory. If you are seeking a new opportunity in a growing industry, this may be the job for you!

Key Responsibilities:

  • Troubleshoot and perform diagnostic tests on Caterpillar and Allied equipment.
  • Communicate diagnosis in a timely manner with supervisor.
  • Interpret results and take corrective actions; determine proper sequence of repairs, control costs and analyze additional repair needs.
  • Exhibit ownership of repair being performed.
  • Troubleshoot and repair advanced electronics using E.T. and VIMS.
  • Remove and install components and parts. Service, maintain, adjust, and test mechanical, electrical, and hydraulic systems
  • Repair, recondition, and maintain machines / equipment, and engines.
  • Prepare equipment for delivery.
  • Maintain excellent customer relations.
  • Complete the necessary reports in a timely manner.
  • Responsible for knowing and understanding and adhering to DOT rules and regulations.
  • Overnight travel required.
  • Practice Company Values; Customer Focus, Teamwork, Commitment, Respect, Sense of Urgency, Integrity, and Safety.

Preferred Experience:

Knowledge of Caterpillar equipment, E.T. and SIS programs. High school graduate with 3-4 years industry experience preferred. Must be able to operate heavy equipment for diagnosis purposes and must be able to operate a fork lift. Have attention to detail, good organizational skills and be able to prioritize. Be able to communicate in person and over the phone; good verbal and written communication skills. Work alone or as a team. PC Skills required. Valid Montana driver's license, CDL license required

Company Benefits:

We offer a competitive wage, excellent benefits (medical & dental, vision, 401(k), profit sharing / company match, Verizon & AT&T cell phone discount, paid holidays, paid vacation and sick leave, company paid life insurance, vehicle provided, training and support from Caterpillar and team members.

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