Front Counter/Back Counter Parts Sales

Job Posted: October 23rd, 2021

Location: Eugene, Oregon, US

Customer First | Integrity | Excellence | Teamwork | Fun!

At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 85 year history is a reflection of our collective efforts and focus.

 

We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.

 

Why Peterson?

We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.

Job Description

Peterson Trucks has an immediate need for an experienced Front Counter/Back Counter Parts Sales person at our Eugene, OR location.

SUMMARY

The Front Counter/Back Counter Parts Sales will have responsibility for monitoring and providing sales coverage and support to Peterson Trucks’ retail customers. Contact will be made through both direct and indirect channels. The Front Counter/Back Counter Parts Sales will be responsible for parts sales coverage by generating parts sales to walk-in, call-in, and outbound calls for customers sales. Additionally, the Front Counter/Back Counter Parts Sales is to work with the sales team (management and sales reps) to grow existing customer accounts, facilitate lead generation, and qualify leads generated through other indirect channels.

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

  • Make a minimum of 25 outbound phone contacts per week.

  • Responds to the needs of walk-in customers to achieve sales volume goals.

  • Partners with Marketing, Product Support Sales Representative, and Sales Representatives to identify interested and qualified customers.

  • Contacts prospective customers to determine customer needs, present product information, and explain available specials and services. Provides information brochures and other literature to inform customers and influence buying decisions.

  • Evaluates leads, effectively and efficiently, and determines whether to respond or pass the lead to sales resources management for assignment.

  • Follows all sales processes and procedures.

  • Partners with management to ensure marketing campaigns are directed to the right opportunities for retail customers.

  • Assists with customer surveys as needed.

  • Maintains punctual, regular, and predictable attendance.  

QUALIFICATIONS

High school diploma or general education degree (GED); and a minimum of one year of experience in sales, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. May occasionally drive company or personal vehicle for work errands, and such possess a valid driver’s license and acceptable driving record.

Peterson Trucks, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
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