Represent HYMAC Hydraulic, Machining & Chroming business unit ( cbhymac.com ) from a sales capacity for the 16 counties in the Northwestern PA area to promote and sell hydraulic Parts Products, Services, and Hydraulic & Machining Solutions as directed and managed by the Product Support Sales Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned.
- The HMSS will proactively manage an account base in the 9 counties of his/her assigned territory.
- Apply good time and territory management practices while implementing a coverage plan.
- Pick up and deliver Hydraulic components along with machining components.
- Must have a valid Drivers License & Clean Driving Record CDL preferred but not necessary.
- Follow up on sales leads and work closely with both Product Support Sales Reps (PSSR) and Service departments.
- Prospect for new customers and new hydraulic & machining revenue sources
- Build collaborative relationships and ensure business integrity is maintained
- Pass on parts/service/sales leads to all sales reps. within a specified territory
- Employ a "consultative selling" approach to identify and manage customer expectations
Keep customers informed of component rebuilds and service work status
- Counsel customers regarding equipment management as it relates to their machine hydraulic solutions to affect lowest owning and operating costs.
- Negotiate win-win outcomes to customer issues
- Use Dealer Business System information (DBS or ERP) for pricing, work order process tracking within a territory
- Provide input/information into planning and budgeting process
- Support new product introduction (NPI)
- Create and present quotes using the repair facility's input along with the Service Information System (SIS)
- Report all activity & update customer information in the Customer Relationship Management (CRM) system.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Degrees or Other Special Requirements:
College or technical degree preferred; however, at a minimum a high school diploma or equivalent; or four to five years' related experience and/or training; or equivalent combination of education and experience with hydraulics and machining is acceptable.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Technical English language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, Internet software, order processing systems, and contact management systems.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts, heavy machinery and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles; risk of electrical shock. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation. Must be able to occasionally/frequently bend, squat, and climb; including ability to ascend and descend machine ladders.
Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals. The PSSR is expected to complete the Dealership's PSSR training program.
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