Machinery Service Administrator

Job Posted: October 18th, 2021

Location: Bear, Delaware, US

• Opens work orders and check warranty status for every engine

• Answer phone calls and transfer in timely manner

• Perform routine electronic filing and other clerical duties.

• Handle COD charges with the Credit or Parts Department.

• Open new customer accounts.

• Prepare mechanics times

• Welcome walk-in customers and provide direction

• Maintain insurance certificates

• Upload warranty information for new machines

• Process and code vendor invoices

• Maintain Cintas uniform requests

• Order and maintain office supplies

• Adhere to all company policies, to include all safety policies.

• Performs additional administrative duties as needed
• High School Diploma or equivalent required.
• Minimum 2 years experience in heavy equipment or customer service industry with administrative experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Excellent communication and interpersonal skills; both verbal and written.
• Strong time management skills, ability to work independently and multi-task effectively in a fast-paced environment.
• Experience with Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point and other related software.
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