Machinery Service Supervisor

Job Posted: October 27th, 2021

Location: Hammonton, New Jersey, US

• Manage Shop & Field Technicians and jobs in progress daily.

• Communicate with CSR’s and CSR Manager regarding the daily workload.

• Review and work with Service Advisor to maintain daily updates in system.

• Review and monitor the daily productivity of the Technicians and weekly expense report.

• Review and monitor weekly overtime report.

• Model and reinforce safety practices, which are consistent with our mission to ensure employees and customer safety.

• Check repair history and open service letters for all jobs prior to starting the job

• Close work orders daily.

• Complete warranty checklist, be accountable for accuracy.

• Perform weekly shop inspections for assigned areas. List all areas/items requiring attention in app and schedule to be addressed accordingly.

• Assure that Technicians are completing their JHA forms, locking and tagging out the machines they are assigned to, wearing all proper PPE and keeping a clean work area daily.

• Perform daily safety observations.
• High School Diploma or equivalent is required.
• Minimum 8 years experience in the heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Excellent communication and interpersonal skills; both verbal and written.
• Experience with DBSi/AS400, Microsoft Office, Excel, Word and other position related software.
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