On-Highway Truck Product Support Sales Representative

Job Posted: October 23rd, 2021

Location: Panama City, Florida, US

The On-Highway Truck Product Support Sales Representative is responsible for maximizing the sale of parts and service to customers and prospective customers in an assigned territory for Class 8 Trucks. Individual sales objectives must be met while working with customers to manage their on-highway vehicles to maximize uptime and minimize owning and operating costs. The ability to communicate the value of purchasing premium parts and service in a price sensitive market is necessary. The Product Support Sales Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

Essential Responsibilities & Expectations

  • Maximize parts and service sales in assigned territory
  • Assists with sale of new equipment
  • Develop and sell Customer Support Agreements and maintenance programs
  • Maintain accurate customer data records
  • Assist in collection of past due invoices
  • Monitor and report product performance and competitive activity
  • Provide liaison support between customer, TTCO, and our vendors
  • Establish and maintain personal working relationships with customers
  • Follow up on past repairs to ensure customer satisfaction
  • Inform customers on status of repairs

 

Behaviors

Required

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Education

Required

High School or Equivalent

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