Parts Administrator – Power Systems

Job Posted: October 20th, 2021

Location: Addison, Illinois, US


This position is a key support person in a large parts department with multiple counter people and warehouse personnel. They provide computer and admin support to the operation of the parts department. This includes helping customers, assisting with inventory ordering, control functions, and backorder management/ expediting. They work closely with other parts staff and directly with customers, technicians, and other department staff members that depend on the parts department to provide needed material in a timely manner. They also work with Caterpillar and other vendor staff that supply parts to Altorfer.

Basic Duties


  • Provides excellent customer service, clerical, and administrative support to the parts department.
  • Responsible for assisting customers with parts sales and backorder needs.
  • Order and maintain parts inventory. Assists with backorder processing and expediting.
  • Assist with inventory management functions in computer system.
  • Answer calls and questions from customers.
  • Provides reporting and communication to staff and customers regarding parts order status.
  • Issue purchase orders, code invoices to appropriate accounts and post proper cost/sell information to DBS.
  • Reviews emailed reports and system reports on daily basis and takes actions as appropriate.
  • Assists with accounts payable coding in online system.
  • Assists with reconciling freight accounts and charges from freight vendors.
  • Assists with monitoring and reordering of non-Cat items from appropriate vendors.
  • Other duties as assigned.



  • High school diploma or equivalent required. College degree/certificate in business or similar education preferred.
  • Previous experience in an administrative, accounting/bookkeeping/payroll or other clerical role required.
  • Excellent communication skills (verbal and written) and superior customer service skills are needed.
  • Must be able to handle general business math.
  • Must be a self-starter with the ability to multi-task in a fast-paced environment.
  • Strong computer skills, including proficiency with programs such as Microsoft Word, Excel, and Outlook required. 
  • Ability to handle and problem solve issues that might occur in a professional manner.
  • Must be well organized and able to meet challenging deadlines.
  • Must be team oriented and willing to adapt to change. Willingness to work overtime as needed.
  • Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Physical Requirements/Working Conditions

This position works in an Office and Warehouse environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 25 lbs. may be required. The noise level in the office environment is usually moderate to low and the noise level in the warehouse is usually moderate to high. Applicant must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Altorfer Industries, Inc. is an EEO/AA Employer. All qualified individuals- including minorities, females, veterans, and individuals with disabilities - are encouraged to apply. We encourage all applicants to complete a Voluntary Self-Identification form obtained on the application or available upon request.


An Equal Opportunity Employer/ M-F-D-V

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