Parts Coordinator

Job Posted: October 17th, 2021

Location: Houston, Texas, US

 

Mustang Cat, the authorized Caterpillar earthmoving equipment, power systems, and vocational truck dealer in Southeast Texas, has one single focus: partnering with our customers to help them solve their toughest problems.  As a Cat dealer with more than 60 years of experience, we have dedicated ourselves to providing customers complete solutions for all their equipment needs. 

 

Mustang’s reputation is built upon solving our customers’ problems and providing world-class service.  Our heritage of innovation and relentless pursuit of continuous improvements is focused on improving our customer’s business and being an asset to the communities we serve.

This position is responsible for providing excellent parts support to customers from the beginning to the end of each transaction.  Primary responsibilities include:
  • Provide exceptional customer service over the phone, in person, and via email
  • Take parts orders accurately and help customers decipher parts issues
  • Pull parts to fill orders for customers and technicians
  • Ensure all Parts/Rental orders are processed by the end of the day
  • Receive parts as they arrive
  • Assist with loading software on components
  • Maintain clean and safe work environment 
Requirements include:
  • High school graduate or equivalent
  • Some technical or mechanical courses preferred
  • Previous experience in a hands-on customer service role
  • Experience in a heavy equipment/parts/industrial work environment helpful
  • Excellent computer skills
  • Ability to work independently in a fast-paces work environment
  • Work as part of a team to achieve department and company goals
  • Exceptional customer service skills
  • Professional communication skills
  • Positive, outgoing personality
  • Bilingual English/Spanish preferred

Mustang Cat has many exciting opportunities for exceptional people who want a career with an industry leader.  If you are looking for a solid, growth-oriented company with a commitment to its customers and its employees, Mustang Cat is the place for you.

EOE/Minorities/Females/Vet/Disability 

Other details

  • Pay Type Hourly
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