Job Posted: October 19th, 2021

Location: Williamsburg, Virginia, US

Job Category:  Inside Sales

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Parts Counter Sales Associate in Williamsburg, Virginia.  The Parts Counter Sales Associate is responsible for assisting customers to identify and order parts using catalogs, internet and Caterpillar ordering system.  These roles process orders daily, ensure all pick-up orders are processed immediately, and emergency back orders are processed prior to cut off time on day received.  Other duties include effectively marketing parts and service sales, making recommendations for store displays, specials and literature needs, and serving as a back up to other Instore Sales employees.  Will perform essential warehousing functions as needed.  Seeking candidates with prior experience ordering parts in a service-related industry.  Must possess a strong technical aptitude and the ability to understand/practice sales techniques.  Previous experience in the Heavy Equipment industry preferred, with a working knowledge of CAT and competitive model parts.  College degree a plus. 

We are currently offering a $1,000 sign-on bonus for this position, payable after 90-days of employment.

Requirements for the Parts Counter Sales Associate job include:

  • Self-starter able to multi-task and handle large volumes of work in a fast-paced environment.
  • Must possess good organizational skills with the ability to prioritize competing demands.
  • Exceptional customer satisfaction skills and the ability to build solid relationships.
  • Must have excellent written, verbal, and telephone communication skills.
  • Computer skills are required, including Microsoft products and other applications; able to learn Caterpillar’s “Dealer Business System” (DBS) and related rental software programs.
  • Able to work overtime as required by job and customer demand.  

Physical requirements must be met for the Parts Counter Sales Associate job, including the ability sit or stand for prolonged periods of time.  Able to lift, carry and maneuver items up to 20 pounds in weight.  This job description is not intended to be all-inclusive.  Additional duties may be assigned.  

Competitive Compensation and Benefits:

  • Health, dental and vision insurance.
  • Paid time off.
  • 401(k), $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply. 

Carter Machinery is a drug-free workplace.

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