Parts Counter

Job Posted: October 20th, 2021

Location: Piscataway, New Jersey, US

• Maintain good working relationship with our internal and external customers.

• Work with a sense of urgency.

• Utilize the following tools to process part orders: AS400, SIS 2.0, Parts Integrator, TMI, SIMSi, CAT Technical, CAT Reman One Safe Source, Microfiche, Parts Viz, Email

• Process customer quotes.

• Handle all customer parts calls in a timely fashion.

• Respond immediately to walk in customers requiring assistance.

• Process customer credits.

• Process branch transfers to meet the customer need by date
• Ability to work in a fast paced environment
• Mechanical knowledge
• Excellent communication and selling skills
• Strong organizational skills and attention to detail
• Strong computer skills
• Customer service oriented
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