Parts Salesperson

Job Posted: October 23rd, 2021

Location: Chico, California, US

It’s your time, make it matter.

At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter.  Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

Job Description

Peterson Tractor has an immediate need for an experienced Parts Salesperson at our Chico, CA location.

SUMMARY

This position provides customer assistance to the service department by researching, pricing, sourcing, and ordering of parts.

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

  • Provide “Customer First” experience via phone and walk in by understanding customer needs and exceeding their expectations.

  • Make high value recommendations to customers relating to parts and service needs.

  • Maintain a mutually beneficial relationship with established customers and develop new customers.

  • Maintain a working knowledge of company products, services, and parts including their price value relationships.

  • Complete all necessary transaction documents in a timely and accurate manner.

  • Follow up with customers on parts sourcing and the estimated ship dates and arrival of back ordered parts.

  • Research, recommend, and provide pricing for parts to external customers, and internal customers as needed.

  • Maintain current reference material as needed to supplement company information databases, for example, Peterson Information Folder.

  • Communicate customer needs to the appropriate PSSR.

  • Solicit assigned accounts by telephone as may be required.

  • Assist in other department activities as assigned by the supervisor.

  • Maintains punctual, regular, and predictable attendance.

QUALIFICATIONS

High school diploma or general education degree (GED); and a minimum of three years of experience in parts or sales, preferably in a heavy industrial environment; or equivalent combination of education and experience.

Peterson Tractor Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
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