Customer First | Integrity | Excellence | Teamwork | Fun!
At Peterson our Vision is to be our customers’ first choice. We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination. Our 85 year history is a reflection of our collective efforts and focus.
We provide a family oriented environment that promotes safety, personal growth and professional achievement. Critical to our continued success is hiring and developing exceptional employees. We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision. We have high standards for our employees, with good reason. They represent Peterson, our family, our brand, and our values to customers and our team members.
We have high expectations and so do you. You are exceptionally motivated, have outstanding skills, and are looking for more than just a job. We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees. If you want to work side-by-side with others who are passionate about customer service, consider joining our team. You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.
Peterson Cat has an immediate need for an experienced Receptionist at our Hillsboro, OR location.
Receives customer phone communication, walk-in customers and visitors, and directs them to the appropriate department and/or person in a professional and timely manner. Provides administrative and clerical support to other departments, including Service and Sales as directed by needs of these groups.
ESSENTIAL JOB FUNCTIONS
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Reception / Front Desk Duties:
Treat all internal and external customers with courtesy and respect.
Use professional terminology and tone to communicate with internal and external customers.
Present self professionally and adhere to Peterson dress code standards.
Keep updated on department and personnel changes to minimize customer frustrations and to direct customers and callers swiftly to the correct person the first time.
Communicate with site personnel to keep updated on who is on site during the workday.
Answer all incoming calls at switchboard, directing to the appropriate person, taking messages, and/or transferring to requested person or department.
Greet all visiting customers and direct them to the appropriate person or department based on their needs. Keep daily sign-in register / log.
Order and maintain inventory and appropriate stock level for office and other meeting supplies as assigned.
Maintain punctual, regular, and predictable attendance.
High school diploma or equivalent degree; and a minimum of 1 year of directly related experience in reception and/or clerical work or an equivalent combination of education and work experience.Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
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