SERVICE ASSISTANT

Job Posted: October 18th, 2021

Location: Manassas, Virginia, US

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Assistant in Manassas, Virginia.  The Service Assistant is responsible for performing various general administrative duties related to service and parts functions in a service area.  These include opening, closing and releasing work orders for invoicing, reviewing service reports, issuing vendor purchase orders, etc.  We’re seeking candidates with previous experience in an administrative or clerical position.  High school diploma or equivalent.

Requirements for the Service Assistant position include:

  • Self-starter able to work with limited supervision.
  • Strong administrative and computer skills/proficiency. Knowledge of Microsoft Office products is required for frequent, accurate, and efficient use of Excel, Word, PowerPoint and Outlook.
  • Detail-oriented and able to follow a clear daily process.
  • Excellent communication and telephone skills are required.
  • Able to work overtime as required to meet business and customer demands.

Physical requirements must be met for the Service Assistant job, including the ability sit or stand for prolonged periods of time.  Able to lift, carry and maneuver items up to 10 pounds in weight.  This job description is not intended to be all-inclusive.  Additional duties may be assigned.   

Competitive Compensation and Benefits:

  • Health, dental and vision insurance.
  • Paid time off.
  • 401(k), $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral program.
  • Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

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