Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Supervisor for our Welding and Machine Shop in Baltimore, Maryland. The Service Supervisor is responsible for serving as a team leader, ensuring the successful operation of the department and meeting customers' needs at the highest level. The supervisor will organize, communicate and delegate responsibilities, while setting priorities, coaching employees as needed and providing technical expertise. Daily tasks include handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, and dispatching or assigning technicians to jobs. This job requires thorough knowledge of repair and servicing heavy equipment and components, and a working knowledge of Caterpillar requirements for machine maintenance. Seeking candidates with at least five years’ service related experience in heavy construction equipment industry. Previous supervisory experience a plus.
Requirements for the Service Supervisor position include:
Physical requirements must be met for the Service Supervisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits:
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.
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