SITECH Field Technician Specialist – Salt Lake City

Job Posted: October 17th, 2021

Location: Salt Lake City, Utah, US

The SITECH Field Technician is responsible for providing customer service, installation and support on all Trimble Civil Engineering and Construction products for earthmoving and paving machines.  Success in this position is heavily dependent upon the ability to understand, apply, and communicate machine control and site positioning technology solutions.  The SITECH Field Technician is also responsible for providing excellent Customer service.

 

Primary Duties

  • Primary resource in providing on machine installation, service and maintenance for all Trimble Heavy Civil Construction products
  • Ensure the operational quality of the system by documenting post-installation tests
  • Provide on-site troubleshooting as requested by the sales and technical support staff
  • Ensure that installation, training, and other work necessary is completed on time
  • Document and report field activities as well as being pro-active in creating process improvements
  • Assist sales and marketing with demonstrations, trade shows and events
  • Drive revenue based upon performance of services for construction machine customers
  • Create and provide training services for SITECH Intermountain and our customers

 

Characteristics / Skills

  • Strong mechanical aptitude and understanding of machine control products
  • Familiarity with heavy equipment and their hydraulic and electrical systems required
  • Able to follow both routine and advanced procedures and to think analytically
  • Ability to plan and organize work with minimal supervision
  • Perform duties with a sense of urgency, exceeding customer expectations
  • Demonstrates sound business judgment and decision making skills
  • Excellent verbal, written and problem solving skills
  • Maintain a high standard of ethics, abiding by all company policies
  • Experience working in a team environment

Behaviors

Preferred

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter: Inspired to perform without outside help

Education

Required

Technical/other training

High School

new search

Join the Cat Dealer Network

In the United States, you can also text “dealertechjobs” to 97211.
Anywhere in the world you can search for jobs on your local Cat dealer website. Click “Find Dealer