SITECH Field Technician

Job Posted: October 20th, 2021

Location: Houston, Texas, US

 

Mustang Cat, the authorized Caterpillar earthmoving equipment, power systems, and vocational truck dealer in Southeast Texas, has one single focus: partnering with our customers to help them solve their toughest problems.  As a Cat dealer with more than 60 years of experience, we have dedicated ourselves to providing customers complete solutions for all their equipment needs. 

 

Mustang’s reputation is built upon solving our customers’ problems and providing world-class service.  Our heritage of innovation and relentless pursuit of continuous improvements is focused on improving our customer’s business and being an asset to the communities we serve.

This position is responsible to provide hands-on support for SITECH.

  • Perform on-site installations, diagnostic, troubleshooting, service and repair of machine control systems
  • Provide technical training to customers
  • Collect information that aids in the development and improvement of product and service offerings
  • Ensure all support-related activities are captured in the company software systems
  • Report technical feedback to senior management and manufacturer as appropriate
  • Assist in the development, documentation and maintenance of support processes
  • Maintain Company property in a professional manner

Qualified candidates will possess:

  • Associate’s degree from a technical college or equivalent work or military experience 
  • Strong mechanical aptitude and understanding of machine control products
  • Ability to present and follow a prescribed training outline in a professional manner
  • Familiarity with heavy equipment and hydraulic systems required
  • Able to follow both routine and advanced procedures and to think analytically
  • Demonstrate sound business judgement and decision making skills
  • Excellent verbal and written communication skills
  • Problem solving skills
  • Experience working in a team environment
  • Basic computer skills
  • Proper tools to perform repairs on equipment are requires
  • Knowledge of general surveying practices is a plus

Mustang Cat has many exciting opportunities for exceptional people who want a career with an industry leader.  If you are looking for a solid, growth-oriented company with a commitment to its customers and its employees, Mustang Cat is the place for you.

EOE/Minorities/Females/Vet/Disability 

Other details

  • Pay Type Hourly
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