Territory Development Representative – TCRS

Job Posted: October 20th, 2021

Location: Kelowna, British Columbia, CA


Finning Canada

Number of Openings:


Worker Type:


Position Overview:

Reporting to the Branch Operations Manager, the Territory Development Representative is responsible for all sales activities in assigned accounts or regions. This position is responsible for growing the rental territory and market share with existing, potential and new customers. This position requires a person who possesses the skills and determination necessary to develop strong, positive customer relationships.

Job Description:

Customer Service:

  • Provide efficient and effective customer service ensuring company standards are met

  • Interfacing with the customers in person or by telephone in a prompt, courteous, business-like manner


  • Present and sell company products and services to current and potential clients

  • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made

  • Follow up on new leads and referrals resulting from field activity

  • Identify sales prospects and contact these and other accounts as assigned

  • Prepare presentations, proposals and sales contracts

  • Develop and maintain sales materials and current product knowledge

  • Establish and maintain current client and potential client relationships

  • Prepare paperwork to activate and maintain contract services

  • Manage account services through quality checks and other follow-up

  • Identify and resolve client concerns

  • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals

  • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff

  • Coordinate company staff to accomplish the work required to close sales

  • Develop and implement special sales activities to reduce stock

  • Maintain and update CRM (SalesLink)


  • Participate in marketing events such as seminars, trade shows, and telemarketing events

  • Follow-up for collection of payment

  • Coordinate shipping schedules and delivery of merchandise and services

  • Provide on-the-job training to new sales employees


  • Three to five years of sales or marketing experience with knowledge of ground protection, construction or specialty industrial equipment

  • Previous experience selling in the equipment rental industry is preferred

  • Strong project management, new business development and customer retention skills

  • Effective communication and negotiation skills

  • Solid computer skills

  • Must understand construction phases, job situations, and project conditions for timing of approaching customer and rental products application suggestions

  • Must be knowledgeable of entire rental fleet and be able to demonstrate equipment whenever appropriate to increase customer awareness of product offerings and product applications

  • Must be knowledgeable in Microsoft Outlook and basic computer operation

  • Knowledge of advertising and sales promotion techniques

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

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