ThinkBIG is designed to prepare individuals to become successful, CAT dealer technicians, and future leaders in our industry. Students will learn how to work on many types of Caterpillar equipment including agricultural, construction, and earthmoving equipment. The Dealer Service Technology Program combines technical and academic education with real world experience through paid on-the-job training. Throughout this 4-year program, students will learn about engine fundamentals, machine hydraulics, fuel systems, electrical systems, transmissions and torque converters, undercarriage, final drives and more!
Once you have been accepted into this world-class program, you will have the opportunity to experience future careers firsthand through on-the-job training, designated mentors, and working alongside high performing teams that truly want you to succeed. Upon successful completion of the program, students will earn an Associate’s Degree of Applied Science from San Joaquin Delta College and join the Quinn Company’s family as full-time employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
•Successfully complete placement testing, achieving minimum college requirements at San Joaquin Delta College and have a minimum score of 70 on the mechanical aptitude test.
•Be available to alternate 9 weeks at Delta College with 9 weeks at the Dealership during the first two years of the program.
•Complete all required general education and Caterpillar classes at San Joaquin Delta College with at least a 2.0 GPA (“C” Average) in each class. Complete all required e-learning.
•Successfully complete job assignments as directed by the mentor at each dealership.
•Maintain a professional appearance and attitude throughout the program and after completion of the program.
•Demonstrate Quinn Company Values of Teamwork, Respect, Integrity, Quality, and Service.
•Upon graduation, work full time as an Think BIG Apprentice for two years to attain Journey Level certificate.
•Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations; Responds promptly to customer and employee needs; Solicits employee feedback to improve service; Responds to requests for service and assistance; Meets commitments.
•Ethics - Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Supports affirmative action and respects diversity.
•Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
•High School diploma or GED. High school seniors getting ready to graduate from high school are also eligible to apply.
•Minimum three letters of recommendation.
•Mechanical aptitude test
•Completion of ThinkBIG interview.
Interested applicants are required to complete the online employment application. Once submitted, you will be contacted to discuss the program and necessary steps in the selection process.
Successful candidates will receive written notification of their conditional acceptance into the program and will be required to complete the pre-employment screening process.